How long does it take to start managing the property?

We will be ready to begin managing the property within the first 24 hours after signing the contract.

How long does it take to find tenants?

Our goal is to find suitable tenants as soon as possible. In order to do this, we use various advertising platforms and typically rent our units within a 60-day period.

How do the application fees work?

Tenants need to pay the application fee. We use this fee to enable credit checks.

What is the process of determining my property's rent?

We'll use practical tools and result-oriented strategies to determine the proper rent. Among other practices, we conduct deep research and market comparisons. All the information we gather allows us to create highly competitive rent prices.

How do you collect the rent?

We collect rent using a variety of different payment methods including mail, office delivery, or online.

I prefer direct deposits. Is it possible?

Yes, we can agree to make direct deposits to your preferred bank account.

Do you screen tenants?

Yes, we screen all the prospective tenants. The screening process covers a variety of tests. These include criminal history, credit checks, employment verification, and eviction history. We use these tests to lower the risk of admitting problematic tenants.

Can I keep my current insurance?

Please check with your insurer to make sure that you can keep your current coverage. Before starting to manage your property, we need to see proof of your insurance. Your insurance won't cover the tenants' personal belongings. That's why all our renters need to have adequate renters insurance. This greatly helps to solve emergency issues.

What does my tenant have to do before the move-in?

First, your tenant needs to successfully pass the screening process. When that goes well, they will need to pay the full security deposit. They will also get an appointment to sign the lease agreement. They need to read through this legal document and agree with all the terms. Sometimes there are extra fees involved. In this case, they need to settle all of these things when signing the agreement.

How will my tenant be cleared from their lease?

When your tenant moves out, we inspect the property's condition thoroughly before returning their security deposit. We only return the security deposit in full if we do not find any property damage.

What kind of inspections do you conduct?

We do move-in and move-out inspections. As per your request, we can do an unlimited amount of drive-by inspections. This way you can ensure your property remains in good condition.

How are the utilities organized?

When tenants move into your property, all tenant utilities will be in their name. Some types of utilities may be taken care of by the property, such as trash collection or water. All the owner's utilities will stay attached to their name. These utilities get submitted to the office for payment. Of course, your regular cash flow statement includes these utilities.

What if my tenant doesn't pay rent on time?

Our lease agreements contain strict rules about rent payment delays and failures. Rent is due on the 1st of the month and late on the 5th of the month. Late fees go into effect on the 6th of the month. Continued payment default will result in eviction.

What's the policy for property damage?

We will repair all damage using our licensed and professional partners. Before the repairs begin, we'll inform you about the details. When we get your permission, we'll begin the work at the earliest moment possible. All maintenance and unexpected repairs are done using high-quality vendors at their best price. If the damages are the responsibility of the tenant, we will bill for those repairs.

How long does it take to start managing the property?

We aim to be ready within the first couple days of signing an agreement. This will depend a bit on access to pictures, whether the property is occupied and getting keys to gain access.

How long does it take to find tenants?

Our goal is to find suitable tenants as soon as possible. In order to do this, we use various advertising platforms including our website, Zumper, Padmapper, Zillow, Facebook Marketplace and Kijiji. Our aim is to fill your property as soon as possible but there are many factors including time of year and make demand. We make it our goal to have it filled by the first of the following calendar month.

What is the process of determining my property's rent?

We'll use practical tools and result-oriented strategies to determine the proper rent. Among other practices, we conduct deep research and market comparisons. We then consult with the owner and set the rental rate together. Adjustments can be made based on demand and showing feedback. Factors like time of year, contract length and tenant quality may also determine the final rental price.

How do you collect the rent?

We have a few different payment options for collecting rent from our tenants. We accept most rent by e-transfer and we have a process for having tenants deposit rent directly at any Conexus Credit Union in the province of Saskatchewan. They can also send in post dated cheques if they prefer or we can set up automatic payments as well for anyone who wants them. Under most circumstances, we do not take cash from tenants directly in an effort to protect our employees, our tenants and our owners.

How do I get paid and when?

Owner payments are paid out by the 25th of each month. We start processing statements around the 20th and will send these out to you before setting up your automatic payment. Statements will show collected rent and any incurred costs. Your payment will be the rent collected less any expenses. All payments are done by direct deposit so we will require your banking information once we have found a suitable tenant.

Do you screen tenants?

Yes, we screen all the prospective tenants. The screening process covers a variety of tests. These include soft credit checks, employment verification, and identity verification. The tests have been chosen to lower the risk of admitting problematic tenants. We are currently using a screening program called Naborly.

What should I carry for insurance?

We do recommend liability insurance in addition to your regular building insurance. Furthermore we advise you talk to your insurance provider to inform them that your property will be tenant occupied and professionally managed.

What does my tenant have to do before the move-in?

First, your tenant needs to successfully get through the screening process. When that goes well, they are obligated to make a payment toward the security deposit. They will receive a lease agreement that needs to be signed electronically. They need to read through the legal document and agree with all the terms. Utilities have to be moved into the tenants name before move in.

How will my tenant be cleared from their lease?

When your tenant moves out, we inspect the property's condition thoroughly. A move out inspection is completed and should be signed by both the inspector and the tenant. The office determines if any charges should be made on the damage deposit. If not, the damage deposit is then returned in full. If there are charges, then a Form 13/14 from the ORT of Saskatchewan is filled out and sent to the tenant for a claim on a damage deposit.

What kind of inspections do you conduct?

We do move-in and move-out inspections. We also conduct quarterly inspections of the property to ensure that it is in acceptable condition and that the property is functioning properly.

How are the utilities organized?

Once an agreement is signed, Cressman RPM will contact all relevant utilities to have your address/es added to our landlord service agreements. This means that any vacant billing should come to Cressman RPM. We will then bill those charges to the owner while vacant. When tenants move into your property, all tenant utilities will be on their name. This is a requirement for move in. If we receive any utility billing while a tenant is living in a property, we will bill the tenant for those charges.

What if my tenant doesn't pay rent on time?

Our lease agreements contain strict rules about rent payment delays and failures. Tenants have to quickly pay the late fees after receiving the notice. Continuing payment default results in eviction. Current tenancy law does not allow for eviction until the 16th of each month.

What's the policy for property damage?

We will repair all damage using our maintenance team and professional partners. Before the repairs begin, we'll inform you about the details. When we get your permission, we'll begin the work at the earliest moment possible. All maintenance and unexpected repairs are done using high-quality vendors at their best price. If the damages are the responsibility of the tenant, we will bill for those repairs.

What if I want to do some of my own maintenance?

All work orders are entered into our Propertyware maintenance system. Any work orders entered will be emailed to you. You will get a login for Propertyware that will allow you to approve or disapprove any work and enter comments. If you want to do any work yourself, you can work with our team to give proper notice and enter the suite for any maintenance.

How will I know when my property is rented?

We will do our best to communicate with you each step of the way. We will provide weekly updates as to the interest in your property and send you an email once we find a suitable tenant. We do not consider a property rented until we have a signed lease and a deposit that will be applied to their damage deposit.

Which reports can I access?

You are able to access a multitude of reports when you use our owner portal. These reports include regular statements for income and expenses.

Is it a good idea to welcome pets or smokers?

Allowing pets and smokers isn't something you would be obliged to do. When it comes to pets, you should keep in mind that being too strict could cost you a considerable amount of prospects. We forbid smoking in all the rental properties. If we find evidence of smoking, then the tenants have to pay for any relevant damages.

Does hiring a property manager lead to loss of all control?

No, property management means that you can still have a say in every decision that is made. Also, you can choose the level of how much you want to be involved in smaller-scale choices. We have an owner “portal” that allows you to see a lot of the action being taken for your property. It is our aim to be as transparent as possible with you on everything that is happening.